Frequently Asked
Questions

Have a question? We’ve got answers. If you don’t see what you’re looking for, feel free to contact us.

Selling & Pricing

What types of printing supplies do you buy?

We buy brand-new, genuine (OEM) ink, toner, parts and many more from major brands like Brother, Canon, Epson, HP, Konica Minolta, Kyocera Mita, Lexmark, Okidata, Samsung, Sharp, Ricoh, Riso, Toshiba, Xerox. All items must be factory-sealed and unopened.

Do you accept remanufactured or used cartridges?
No — we do not buy used, opened, refilled, or remanufactured products. We only purchase genuine OEM products in original packaging.
How do you determine the price?
Prices are based on the brand, model, condition, and current market demand. We always aim to offer competitive, top-dollar quotes.

Shipping & Handling

Who pays for shipping?
We do! Qualified for free shipping label if the value is more than $50.00. Once you accept our offer, we’ll email you a prepaid shipping label so you can send your items at no cost.



Or you may drop off to our location.

How should I pack my supplies?
Please, see the detailed instruction.
Do you accept bulk shipments?

Absolutely. We welcome bulk or high-volume shipments from businesses, schools, and resellers. Just let us know what you’re sending, and we’ll help arrange the best shipping solution.

Payment

How do I get paid?
Once we receive and inspect your items, you’ll get paid via Check, PayPal or Zelle – your choice.
How long does payment take?
Most payments are sent within 2–3 business days after inspection.

Submitting My Items

How do I start the process?
You can:

Do I need to include photos?
Yes, we require including clear photos of your items. It helps us confirm condition and give you the most accurate quote.

Other Questions

What if I’m not sure if my item qualifies?
No problem — just send us a message or photo. We’ll take a look and let you know if it qualifies for resale.
Is there a minimum number of items I need to sell?
No minimum! Whether you have one box or a full inventory, we’re happy to help. Qualified for free shipping label if the value is more than $50.00.